Accept requests from any messengers (WhatsApp, Viber, Telegram, Facebook ...) and respond to clients from one window - "Dialogues"
Set up auto-replies if you are unable to respond to incoming customer requests. The robot will answer for the manager.
Control all correspondence with clients in a single personal account of the CRM system.
Your manager can answer in the Dialogues window, where all correspondence, scripts, calls and chats are saved. You can control the logic of the conversations.
Create video meetings with clients, record conversations and analyze if necessary. The link to the conference is created in one click.
Over 50+ integrations that allow you to incorporate customer communication platform into your business processes. Connect CRM, Facebook, API, chat bots or Google Analytics systems to personalize settings for your business.
The platform for communication with clients G-PLUS DIALOGS, allows you to connect all communication channels in Dialogues and control the communication of your managers. + to automate communication if the manager is offline.